Privacy policy

Last updated: 24/2/26

The Pilates Print (“we”, “us”, “our”) is a sole trader in England and Wales, operated by Anna Fawcett. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, purchase our digital products, or use our online services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you provide directly and automatically, including:

Personal information you provide:

Name, email address, billing address, and payment information
Account registration details
Purchase history (for courses or templates)

Information we collect automatically:

IP address, browser type, device type, and operating system
Pages visited, time spent on pages, and other analytics data

Third-party services:

Payment processors (Shopify, Stripe, PayPal) collect and store your payment information
Uscreen handles access to our on-demand classes

2. How We Use Your Information

We use your information to:

Provide access to purchased courses or digital products
Process payments and manage subscriptions
Communicate with you about purchases, updates, or support requests
Send marketing emails if you have opted in
Improve our website, products, and services
Comply with legal obligations

3. Marketing

We will only send you marketing emails if you have given explicit consent.
You can opt out at any time via the unsubscribe link in our emails or by contacting us.

4. Data Sharing

We use both specific and general third-party service providers to operate our business.

We may share your data with:

Payment providers: Shopify Payments, Stripe, PayPal
Platform providers: Uscreen for course access
Analytics providers: Google Analytics, Facebook Pixel (if enabled)

We may share your personal data with third-party service providers to help operate our business, provide services, process payments, deliver products, communicate with you, and analyse usage. These may include: Shopify, Uscreen, payment processors, email marketing providers, analytics platforms, and other tools required to run our website and services. All third parties are bound by confidentiality and data protection obligations.

We do not sell your data to third parties.

5. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
You may request deletion of your data at any time (see Section 8).

6. Cookies

We use cookies and similar technologies to improve website functionality, analytics, and marketing.
For more information, see our Cookie Policy.
You may disable non-essential cookies in your browser settings.

7. Your Rights (UK GDPR)

You have the right to:

Access your personal data
Correct any inaccuracies
Request deletion of your personal data
Object to processing or withdraw consent
Receive a copy of your personal data in a portable format

To exercise your rights, contact us at: info@thepilatesprint.com

We will respond within one month, as required by law.

8. Security

We take reasonable technical and organisational measures to protect your personal data.
However, no method of transmission over the internet is 100% secure.

9. Children

Our services are not intended for anyone under 16.
We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date at the top indicates when changes were made.
Continued use of our services after updates constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Email: info@thepilatesprint.com

Business Name: The Pilates Print

Sole Trader: Anna Fawcett

Location: England and Wales

Cookies

We use cookies and similar technologies on our website to improve your experience, analyze site usage, and provide certain features.

What are cookies?
Cookies are small text files stored on your device when you visit a website. They allow us to remember your preferences, understand how you use our site, and improve our services.

Types of cookies we use:

Strictly necessary cookies: Essential for the website and online store to function, such as login, checkout, and shopping cart features.
Performance cookies: Help us analyze site traffic and understand how our website is used.
Functionality cookies: Remember your preferences, such as language or display settings.
Advertising / Analytics cookies: Optional cookies used for marketing or audience insights.

Third-party cookies
We may use third-party services such as Google Analytics to help improve our website and marketing. These services may also place cookies on your device. Please refer to their privacy policies for more details.

Your consent
By continuing to use our website, you consent to the use of non-essential cookies. You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Learn more
For detailed information about how we use personal data, please refer to our Privacy Policy above.